Specialized Add-On · Package 04:CRO Audit

FIND EXACTLY WHERE YOUR SITE IS LEAKING SALES.

The average e-commerce conversion rate is 1.5% to 3%. If yours is below that, you're leaving revenue on the table from traffic you're already paying for. This audit maps every step of your customer's journey.

The Scope

What This Audit Covers

Mapping exactly where revenue leaks out of your store.

The Purpose

To identify the exact pages and steps where visitors abandon the purchase journey.

Problems Solved

Low conversion rates, high cart abandonment, and poor mobile performance.

Decisions Supported

UX redesigns, checkout flow simplification, and device-specific optimizations.

The Outcome

After This Package, You Will Know

Where you're losing sales, why visitors leave, and exactly what to fix to increase conversions.

Funnel Bottlenecks

Which stage of your sales funnel is losing the most potential customers.

Checkout Friction

Which checkout steps or issues are preventing customers from completing purchases.

Landing Page Weaknesses

Which landing pages and traffic sources are failing to engage visitors.

User Journey Issues

Where visitors hesitate, get lost, or exit during their journey.

Cart Abandonment Causes

Which devices, traffic sources, and patterns are driving cart abandonment.

Conversion Opportunities

Which UX, mobile, and funnel improvements have the strongest potential to increase conversions.

CRO Analyses

6 Deep-Dive Funnel & Conversion Analyses

Every step of the funnel dissected to find the exact drop-off point.

1

Full Sales Funnel Drop-Off Analysis

Objective: Find Where Customers Stop Buying

Data Analyzed: Landing Page, Product Page, Add to Cart, Checkout, Purchase.

We analyze every step of your sales funnel to identify where visitors drop off and which stage is costing you the most potential purchases.

Example Insight: “Your biggest drop-off occurs between the Product Page and Add to Cart, where 68% of visitors leave without adding a product to their cart.”
Strategic Recommendation: Improve the Product Page experience, strengthen product messaging, and reduce friction around the Add to Cart step to increase conversions.
Landing Page 10k
Product Page 6.2k
Add to Cart 2.1k
Checkout 1k
Purchase 850
2

Cart Abandonment Analysis

Objective: Recover Lost Sales

Data Analyzed: Cart abandonment by device, traffic source, product category, and time period.

We identify where and when customers add products to their cart but leave without completing their purchase. By comparing different devices, traffic sources, and product categories, we uncover patterns that point to the most likely causes of abandonment.

Example Insight: “Mobile shoppers abandon 75% of their carts compared with 55% on desktop, indicating a significant mobile conversion opportunity.”
Strategic Recommendation: Reduce checkout friction and use targeted abandoned-cart email or SMS sequences to recover high-intent shoppers.
Mobile Abandonment
75%
Desktop Abandonment
55%
Mobile
75%
Desktop
55%
3

Checkout Drop-Off Analysis

Objective: Remove Final-Step Friction

Data Analyzed: Checkout steps, form fields, payment flow, device performance, and other friction points.

We analyze what happens after customers begin checkout and identify exactly where they leave before completing their purchase. This helps uncover unnecessary steps, confusing fields, payment issues, or other friction that may be costing you completed orders.

Example Insight: “750 customers started checkout, but only 200 completed their purchase. This 73% drop-off indicates a major opportunity to simplify the final purchase experience.”
Strategic Recommendation: Simplify checkout, enable guest checkout, reduce unnecessary form fields, and remove avoidable friction to increase completed purchases.
Checkout Started
750
Purchase Completed
200
Checkout Drop-Off
73%
Started
750
Completed
200
4

User Journey Mapping

Objective: Understand How Visitors Navigate Your Site

Data Analyzed: The paths visitors take through your website, including entry pages, product views, key actions, and exit points.

We trace how visitors move through your site, where they engage, where they hesitate, and where they leave. This reveals navigation patterns and potential friction points that are difficult to identify from overall website metrics alone.

Example Insight: “70% of visitors entering through the homepage reach a product page, while only 15% of blog visitors continue to a product page. This suggests an opportunity to improve internal links and product discovery from content pages.”
Strategic Recommendation: Strengthen internal links, product recommendations, and calls-to-action on high-traffic pages to guide more visitors toward product pages and purchase-related actions.
Journey to Product Page
Home -> Prod
70%
Blog -> Prod
15%
5

Bounce Rate & Engagement Analysis

Objective: Improve Landing Page Quality

Data Analyzed: Bounce rate, engagement rate, and visitor behavior across traffic sources and landing pages.

We identify which traffic sources and landing pages are attracting visitors who leave quickly without meaningful interaction. This helps reveal where the landing page experience or message may not match visitor expectations.

Example Insight: “Paid traffic has a 65% bounce rate compared with 35% for organic traffic, suggesting that some paid visitors may not be finding what they expected after clicking the ad.”
Strategic Recommendation: Align ad messaging with landing page content and improve the first-screen experience to reduce bounce rates and increase meaningful engagement.
Paid Bounce
65%
Engage: 35%
Organic Bounce
35%
Engage: 65%
Paid Bounce
65%
Organic Bounce
35%
6

Mobile vs. Desktop Conversion Comparison

Objective: Identify Device-Specific Conversion Gaps

Data Analyzed: Conversion rates, funnel performance, and checkout behavior across mobile and desktop visitors.

We compare how mobile and desktop visitors move through your funnel and identify where the mobile experience is underperforming. This helps pinpoint specific UX, product-page, or checkout issues that may be costing you conversions.

Example Insight: “Desktop visitors convert at 4.2%, while mobile visitors convert at only 1.5%. This 2.7-point gap indicates a significant mobile conversion opportunity.”
Strategic Recommendation: Optimize mobile product pages, improve page speed, simplify navigation and checkout, and remove unnecessary friction from the mobile purchase experience.
Desktop CVR
4.2%
Mobile CVR
1.5%
Conversion Gap
2.7 pp
Desktop
4.2%
Mobile
1.5%
Handover

What You'll Receive

01

CRO Audit Report (6-9 pages)

Step-by-step funnel analysis covering drop-offs, cart abandonment, checkout friction, landing pages, user journeys, and device performance.

02

Conversion Leak Map

Visual breakdown showing exactly where visitors leave your funnel and where the biggest conversion opportunities exist.

03

Prioritized Fix List

Every recommended change ranked by potential conversion impact, with the highest-value fixes prioritized first.

04

Device-Specific Recommendations

Separate action plans for mobile and desktop when conversion performance differs significantly.

05

Cart & Checkout Recovery Recommendations

Specific recommendations to reduce cart abandonment and improve checkout completion.

06

Quick Win vs. Long-Term Fix Separation

Changes you can implement this week versus improvements that require additional development work.

07

45-Minute Strategy Call + 2 Weeks Email Support

Walk through the findings, prioritize implementation, and get guidance as you begin making changes to your site.
Scale & Automate

Optional Automated CRO Monitoring

Turn your CRO audit into an ongoing conversion monitoring system. Instead of manually checking funnel performance, get a centralized dashboard that continuously tracks your most important conversion metrics and highlights emerging issues.

Automated CRO Performance Dashboard

  • Conversion rate monitoring
  • Funnel drop-off tracking
  • Cart abandonment monitoring
  • Checkout completion tracking
  • Mobile vs. desktop performance
  • Landing page engagement
  • User journey performance
  • Conversion trend tracking
  • Available as an optional upgrade

The Benefit

Keep your conversion performance visible at all times and quickly identify funnel drops, checkout issues, and emerging opportunities without repeatedly rebuilding the analysis manually.

CRO Performance Dashboard
Auto-refresh: ON
Conversion Rate
1.9%
+0.3%
Cart Abandonment
75%
-2%
Checkout Rate
27%
+4%
Bounce Rate
48%
-5%
Funnel Drop-Off Tracking
Landing
10k
Product
6.2k
Cart
2.1k
Checkout
1k
Purchase
850
Mobile vs Desktop
FAQ

Frequently Asked Questions

Everything you need to know.

Who is this audit for?
Stores with 3,000+ monthly sessions and a conversion rate below 2.5% who know they are losing sales but don't know where.
What data access is required?
We need read-only access to Google Analytics 4 and Shopify admin to map funnel drop-offs and device behavior.
How long does the audit take?
The audit is completed within 7,10 business days.
Will implementation be included?
Implementation is not included, but we provide a 45-minute strategy call and 2 weeks of email support to guide your dev team.
Is the automated dashboard included in the package?
No. The automated dashboard is not included in the standard CRO Audit package. It is an optional upgrade and must be purchased separately.
CRO Audit

Funnel & Fix Plan

$250–$500

One-time investment · Delivered in 7–10 days

  • 6 Funnel Analyses
  • Conversion Leak Map
  • Prioritized Fix List
  • Device-Specific Recs
  • 45-min Strategy Call
  • 2 Weeks Email Support
Book Audit